Rescue · Your live app is broken or unsafe
Stop the loop. Recover the product.
Focused diagnosis and recovery when an app stopped working, users are blocked, or you no longer trust what the AI changed.
Starting range
From $X
Urgent work begins with scoped triage after your Audit.
What it is
A clear outcome, not an open-ended project.
Rescue is the recovery engagement for an app that is already live, used to work, or may be exposing customer data. We stop risky changes, establish the last known-good state, diagnose the real failure, restore the critical journey, and give you a clear route back to Shipped.
Good fit when
This sounds like now.
- A working feature broke after an unrelated change.
- Real users cannot sign in, receive email, or complete the core task.
- You suspect exposed private keys or customer data crossing accounts.
What you leave with
The useful finish line.
- A controlled diagnosis instead of another AI fix loop
- The critical customer journey restored where feasible
- Immediate security and data risks contained
- A written recovery map and next-step recommendation
- A path into Ship when the app needs broader readiness work
The engagement
Progress you can see and explain.
- 01
Freeze the blast radius
We pause speculative fixes, preserve the current state, and identify what customers are experiencing.
- 02
Recover the critical path
We trace evidence back to the actual failure and restore the smallest complete customer journey first.
- 03
Choose what follows
You get a plain-English diagnosis: recovered, needs a Ship engagement, or needs a larger rebuild.
Questions
Before you start.
Is Rescue only for apps that are already live?
No. Rescue also fits an app that used to work, is trapped in repeated AI fixes, or may have exposed private keys or customer data—even if you paused the public launch.
Can you guarantee the app will be fixed?
No responsible diagnosis can promise a fix before examining the product. Rescue guarantees a controlled investigation, immediate containment of clear risks, and a plain-English decision: recover, move into Ship, or rebuild a larger part.
What should I do before a Rescue call?
Stop asking the AI to make more speculative fixes. Preserve the current project, note the last time the critical journey worked, and complete the Ship Readiness Audit with the symptoms real users see.
Your next move
Stop making guesses under pressure.
Tell us what real users see, when it last worked, and what the AI has tried. We’ll use the Audit to focus the Rescue call.